Privacy Policy

Privacy Policy

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1. Who We Are

The controller responsible for the processing of your personal data in connection with the services provided, collected or processed is:

Faroks UG (haftungsbeschränkt) Schweriner Straße 6 56075 Koblenz-Karthause

Email: info@linhaouro.com

Phone: +49 157 31209474

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You can reach us using the details in the Contact section below.

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2. Personal Data We Collect

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2.1 Personal data you provide to us directly

(a) Account information. For example, your name, address, phone number, email address and username. (b) Payment information. For example, your bank or payment account details, along with billing, shipping and contact data. (c) Communications. For example, records of messages you send us through our services. (d) Other information. For example, when you fill out a form, take part in a survey, or otherwise communicate with us.

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2.2 Personal data we collect automatically

(a) Device and usage information. For example, IP address, access dates and times, device information and the pages you view on our website. (b) Transaction data. For example, information about your purchases, such as date, time and amount charged. (c) Location data. Your approximate location, derived from your IP address or other device settings.

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2.3 Personal data we collect from other sources

(a) Service providers. We may receive data about you from providers who support us with payment processing, analytics, hosting, and customer or technical support. (b) Third-party platforms and social media. If you interact with us through social media, we may collect certain data about that interaction.

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3. How We Use Your Personal Data

3.1 Legal bases under the GDPR

(a) Performance of a contract, where processing is necessary to fulfil our contract with you. (b) Legitimate interests, where we have a legitimate interest that is not overridden by your interests. (c) Legal obligation, where processing is necessary to comply with the law. (d) Consent, where you have given consent to a particular use, where required.

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3.2 Purposes of use

(a) Providing our services and support. Legal basis: performance of a contract, legitimate interests and legal obligation. (b) Communicating with you about your order or account. Legal basis: performance of a contract. (c) Personalizing our services, including product recommendations. Legal basis: consent and legitimate interest. (d) Marketing and advertising, subject to your consent where required by law. Legal basis: consent and legitimate interest. (e) Protecting our legal rights and preventing misuse. Legal basis: legitimate interests and legal obligation. (f) Complying with legal obligations. Legal basis: legal obligation. (g) General business operations, including accounting and legal functions. Legal basis: legitimate interests.

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4. How We Share Your Personal Data

(a) Affiliated companies. We may share your data with affiliated companies. (b) Service providers. We may share your data with providers who support us with payment processing, shipping, website hosting, customer support and security, and who are contractually bound to confidentiality. (c) Change of control or sale. We may share your data if we are involved in a merger or business transaction. (d) Legal compliance. We may need to share your data to comply with applicable laws and legal proceedings. (e) With your consent.

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5. Cookies and Similar Technologies

linhaouro.com uses cookies, web beacons, analytics tools and similar technologies to make interacting with our website simple and useful. Non-essential cookies are only set with your prior consent.

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6. Your Choices Regarding Your Personal Data

(a) Cookies. Most browsers let you delete or reject cookies. (b) Marketing communications. You can unsubscribe from marketing communications at any time. (c) Targeted online advertising. More information is available from the Network Advertising Initiative (networkadvertising.org/choices), the Digital Advertising Alliance (aboutads.info/choices), or youronlinechoices.eu.

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7. Your Rights

The GDPR gives you the following rights, unless restricted by applicable law:

(a) Right of access. (b) Right to rectification or correction. (c) Right to erasure or removal. (d) Right to data portability. (e) Right to restriction of processing. (f) Right to object. (g) Right to withdraw consent.

You can exercise these rights by contacting us via the Contact section below. We will verify your identity and respond within one month.

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You also have the right to lodge a complaint with the competent data protection supervisory authority:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz Hintere Bleiche 34, 55116 Mainz, Germany Website: www.datenschutz.rlp.de

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8. How We Protect Your Personal Data

We take reasonable organizational, technical, administrative and physical security measures to protect your data. No system can be guaranteed to be completely secure.

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9. How Long We Keep Your Personal Data

We retain your data for as long as necessary to fulfil the purposes described above and to meet legal requirements, including commercial and tax retention periods under German law.

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10. International Data Transfers

Should your personal data be processed outside the European Union or the European Economic Area, we take appropriate measures to ensure an adequate level of data protection in line with GDPR requirements, such as EU Standard Contractual Clauses.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of such websites.

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12. Children

We do not knowingly collect personal data from individuals under the age of 16, the minimum age for independent consent under German law. If we learn that we have collected personal data from a child under 16 without parental consent, we will delete it as soon as possible.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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14. Contact

Faroks UG (haftungsbeschränkt) Attn: Data Protection Schweriner Straße 6, 56075 Koblenz-Karthause,

Email: info@linhaouro.com